company_site
Video KYC Analyst - Card Application Processing
Citi
Chennai, IND
Full-time
Mid · 4+ years experience
Hybrid
Discovered 3 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
We are seeking a detail-oriented Video KYC (VKYC) Analyst to support Commercial Cards onboarding while ensuring compliance with RBI Video KYC guidelines, AML/KYC requirements, and global banking standards.
Full Job Posting
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
We are seeking a detail-oriented Video KYC (VKYC) Analyst to support Commercial Cards onboarding while ensuring compliance with RBI Video KYC guidelines, AML/KYC requirements, and global banking standards.
Key Responsibilities
- Conduct VKYC in adherence to RBI regulations and internal compliance policies.
- Handle inbound customer interactions during VKYC sessions and address customer queries.
- Hands-on experience in Commercial Cards onboarding, account maintenance, customer verification, and related banking operations preferred.
- Deliver excellent customer service while maintaining regulatory compliance.
- Verify customer identity and documents through live video interactions.
- Perform Customer Due Diligence (CDD) and risk assessments.
- Maintain audit-ready records and support Manager Control Assessment (MCA) requirements.
- Identify and escalate fraud indicators and compliance concerns.
- Achieve quality, productivity, turnaround time (TAT), and customer satisfaction targets.
- Collaborate with stakeholders to ensure seamless onboarding.
Required Skills & Experience
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Citi
Business Analytics Analyst
Bengaluru, IND
Discovered TodayFull-time
Applications Support Intermediate Analyst
Pune, IND
Discovered TodayFull-time
Oracle EBS P2P Tech Lead - Vice President
Pune, IND
Discovered TodayFull-time
QA Java Developer - Assistant Vice President
Pune, IND
Discovered TodayFull-time
Loan Documentation & Processing Associate Analyst
New Castle, USA
Discovered TodayFull-time
IT Business Lead Analyst
Tampa, USA
Discovered TodayFull-time
Commercial Credit Officer
Irving, USA
Discovered TodayFull-time
Senior Lead Counsel - Equities Derivatives and Cash - SVP
New York City, USA
Discovered TodayFull-time