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Welcome clients and pets with a friendly, professional approach
Answer multi-line phones, schedule appointments, and manage client communications
Handle patient check-in and check-out, invoices, and payments
Maintain accurate client and patient information and veterinary medical records
Coordinate patient flow with veterinarians, Veterinary Technicians, and the medical team
Answer questions and provide information about veterinary services, wellness, and preventative care
Address client questions and concerns with empathy and professionalism
Maintain an organized, clean, and welcoming reception area
Support daily veterinary hospital operations and front desk needs
Participate in rotating weekend shifts
1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting
Strong customer service, communication, and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with both people and animals
Professional, dependable, and team-oriented
High school diploma or equivalent
Schedule flexibility, including rotating weekends
Medical, dental, and vision insurance
401(k) with company match
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Paid time off (PTO)
Holiday pay
Employee discounts
Mental health and wellness resources
Career development and continuing education opportunities
Professional growth and advancement opportunities
Verified company details for this employer are not available yet.
USD 15-17 hourly / hour
Full-time
Entry · 1+ years experience
Onsite
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