Veterinary Receptionist - Acton, ON

Create a welcoming, compassionate, and professional experience for clients and their pets

Communicate clearly and effectively with clients in person and over the phone

Schedule and coordinate appointments while helping the hospital day run smoothly

Welcome clients and patients and assist with the check-in and checkout process

Answer client questions and help pet owners navigate their veterinary care experience

Maintain accurate client and patient information

Process payments and support accurate client account management

Use strong time-management and organizational skills to manage multiple priorities

Communicate effectively with veterinarians, technicians, and fellow support team members

Help maintain an organized and welcoming reception area

Support hospital workflows and contribute to an efficient client experience

Bring your ideas, strengths, and positive attitude to the team

Previous veterinary reception experience

Exceptional client communication and customer service skills

Strong time-management and organizational abilities

Ability to prioritize responsibilities in a busy veterinary environment

Professional, compassionate, and friendly communication style

Strong attention to detail

Dependability and a collaborative, team-first approach

Commitment to creating positive experiences for clients and their pets

Desire to continue learning and developing professionally

Passion for supporting high-quality veterinary care

A schedule that respects the importance of life outside of work

Professional development and continuing education support

Quarterly Team Rewards Bonus Program

Employee discounts on veterinary services and products

Free or discounted lab work for employee pets

Pet food discounts

Support for your well-being through an Employee Assistance Program

A workplace where your individual strengths and professional growth are encouraged

At Black Creek Animal Hospital, we know that taking great care of pets means taking great care of the people who make that care possible. We’re proud to offer a positive environment where you can use your strengths, continue developing professionally, and be part of a compassionate team.

If you’re an experienced Veterinary Receptionist with outstanding communication skills, serious organizational talent, and a passion for helping pets and their people, apply today. We can’t wait to meet you!

Diversity, equity, inclusion, and belonging are core values at Black Creek Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences. That’s why we’re committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.