Veterinary Assistant/Receptionist

Description & Requirements

• At Prescott Animal Hospital , we challenge the status quo by striving for excellence in our delivery of "Care and Comfort for Pets and People." We offer a fun, fast-paced, and dynamic work environment and are committed to providing every patient with high-quality care and compassion.
• We are currently seeking a Part-Time to Full-Time Veterinary Assistant to work in a Customer Service Representative (CSR) role at our busy and growing practice.
• This position is ideal for an experienced Veterinary Assistant who enjoys client interaction, thrives in a fast-paced environment, and understands the unique needs of a veterinary hospital. While the primary focus of this role is customer service and reception duties, a strong veterinary background is essential.

Responsibilities

• Welcome clients and patients in a friendly, professional manner
• Answer phones and respond to client inquiries
• Schedule appointments and manage appointment flow
• Process payments and maintain accurate patient records
• Communicate effectively with veterinarians, technicians, and clients
• Support the veterinary team with patient care and administrative tasks as needed
• Maintain a positive and organized reception area
• Deliver exceptional customer service while demonstrating compassion for both pets and their owners

Required