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Vendor Onboarding Specialist
Progress Residential®
Atlanta, UAE
Full Time
Mid
4 weeks ago
Vendor SourcingVendor OnboardingSalesforceCRMMicrosoft ExcelMicrosoft Word
Free
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Vendor SourcingVendor OnboardingSalesforce
About the Role
Progress Residential seeks a Vendor Onboarding Specialist to source, onboard, and support vendors providing home improvement and maintenance services. The role involves high-volume vendor screening, contract negotiation, and lifecycle support to ensure vendor compliance and market satisfaction.
Key Skills for This Role
Vendor SourcingVendor OnboardingSalesforceCRMMicrosoft ExcelMicrosoft Word
Responsibilities
- Implement sourcing strategies to build a pipeline of vendor candidates
- Conduct high volume prospective vendor screens and intake interviews
- Collaborate with Renovation, Turns, Service teams to ensure sourcing and onboarding requests are completed
- Issue Master Service Agreements and negotiate redline requests from vendors
- Maintain vendor profiles in Salesforce and provide weekly reporting to leadership
- Provide market intelligence feedback to maximize vendor satisfaction and retention
- Utilize scorecarding, metrics, and reporting to suggest improvements in vendor onboarding
- Perform ad hoc projects and other duties as requested
Requirements
- High School Diploma or GED
- At least 2 years of experience in an office environment administering a standard work process
- At least 1 year of experience with CRM software
- Strong computer literacy including data entry and reporting
- Working knowledge of Microsoft Office (Excel, Word, Outlook) and Asana
- Demonstrated ability to write clearly to various stakeholders
- Experience in construction or home renovation industries (preferred)
- Experience with Salesforce CRM and Yardi Vendor Café (preferred)
Full Job Posting
Position Purpose
- This position will conduct vendor sourcing, vendor onboarding, provide introductory training and process administrative updates to vendor information.
- Once a vendor is onboarded successfully, the role provides life cycle support to ensure that the vendor fulfills their contractual obligations and that the respective leaders in the various geographic markets are well served by the portfolio of contracted vendors.
Essential Functions
- Implement sourcing strategies to build a pipeline of vendor candidates including inviting qualified prospects to participate in vendor onboarding, providing instruction, guidance and training.
- Conduct a high volume of prospective vendor screens and intake interviews as part of the sourcing strategy.
- Collaborate with the Renovation, Turns, Service teams on a consistent basis to ensure overall vendor sourcing and onboarding requests are completed.
- Issue Master Service Agreements and negotiate redline requests from vendors prior to submitting to Legal for approval.
- Maintain Vendor profile in Salesforce and provide weekly reporting to leadership identifying process status.
- Provide market intelligence feedback to maximize vendor satisfaction and to ensure strategies and policies are in place to attract and retain vendors.
- Utilize score carding, metrics and reporting to suggest improvements in vendor onboarding.
- Perform ad hoc projects and other duties as requested.
Education Requirement
- High School Diploma or GED
Required Qualifications
- At least 2 years of experience in an office environment where primary work responsibilities involved administering a standard work process.
- Ability to work in an environment where many different process transactions are occurring concurrently and accomplish assigned work within the expected timeframes.
- At least one (1) year of experience working with Customer Relationship Management (CRM) software.
- Strong computer literacy, including an experience with data entry and associated reporting from business application software.
- Previous experience with Customer Relationship Management (CRM) software and property management software.
- Working knowledge of Microsoft Office products including Excel (e.g., pivot tables, and VLOOKUPS, etc.); Word (e.g., basic document formatting, etc.); Zoom, Asana (Project Management) and Outlook (e.g., message composition/formatting, meeting scheduling, etc.).
- Demonstrated ability to write with clarity to a variety of stakeholders.
Preferred Qualifications
- Work experience involving the construction or home renovation industries.
- Previous experience with Salesforce CRM and Yardi Vendor Café.
What You Can Expect From Us
- Competitive Compensation Including performance based bonuses that reward your contributions.
- Comprehensive Benefits Package Medical, dental, vision, parental leave, 401(k) with company match and more.
- Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
- Ongoing Learning and Development Quarterly summits, town hall meetings and continuous training to support your professional growth.
- A Culture that Celebrates You We believe in collaboration, recognition and having fun while doing important work.
Additional Information
- Employment with Progress Residential is conditional on a satisfactory background and drug screen.
- Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
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