Vault Cashier

The Vault Cashier, under the supervision of the Cage Director or Cage Manager I, II or III, is responsible for the activity and reporting of cage operations, including protecting tribal assets.

The position is required to monitor and direct the activity and staffing of cage cashiers.

The position is responsible for maintenance, repair and reconciliation of Casino ATM / Gaming Ticket machines.

The position is responsible for providing back up for the day-to-day operations of the Cage when needed.

The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

• Ensures compliance with all applicable regulatory requirements for Cage operations.
• Supervises all cage cashiers and staff cage areas according to customer activity.
• Ensures the integrity of all financial data produced by team members on their shift.
• Assesses funds and ensures prompt distribution to appropriate areas of property.
• Maintains adequate staffing levels by training, scheduling, and covering vacations.
• Provides leadership, communication, motivation, and guidance necessary to empower team members to make correct, real time decisions.
• Resolves customer service and team member related problems.
• Provides first line repair and maintenance on kiosks, ATM's, and currency validators.
• Investigates and reports to management all variances exceeding department standards.
• Approves or declines customer check cashing up to authorized levels.
• Assists security window with slot jackpots, key control, SDS, and deposit logs.
• Maintains control and documentation of sensitive keys, playing cards, and dice.

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)

• Performs team member evaluations and job performance reviews.
• Assists other Kewadin Casino Cage sites with maintaining currency and coin levels.
• Must be able to communicate effectively both orally and in writing.
• All other job-related duties as assigned.