User Support Specialist - TS/SCI

working with Intelligence Community and Law Enforcement Agencies.

with creating user guides and training end users for software platforms.

The ability to perform well in a dynamic, fast-paced environment.

To enjoy and excel at solving complex problems to support real-world National Security missions.

To enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.

To be self-motivated, creative, and organized.

The ability to clarify and accomplish tasks on time, under limited supervision.

The ability to exercise good professional judgement that results in building relationships and negating or resolving problems.

Excellent written and verbal communication skills.

You will wow us even more if you have some of these:

Experience providing technical training for IC tools or technologies.

using Elasticsearch/Kibana or data visualization software (Tableau, ArcGIS, Analyst Notebook).

Data analytics experience.

engaging with Senior Executive Service civilians and equivalent Military ranks.

working Russia, China, Iran, and North Korea issues.

High proficiency with Microsoft Office products, Sharepoint, Atlassian Products (Jira and confluence)

Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation.

Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.

Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication .

At Sunayu, we don't just secure the mission—we grow together.

We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year.

We also participate in many industry conferences and events where we share our expertise and experiences.

Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.

• Dental and Vision

• Life/AD&D Insurance

• Training and Educational Assistance

• 11 Federal holidays
• 401k plan with up to a 6% match (100% immediate vesting)

Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.