User Experience (UX) Analyst

Location: This position is remote within 1 hour of Vienna, VA

• User Experience Analyst supporting the Health & Human Services Agency. Provide input and reporting on all products and solutions regarding user experience, work product review and guidance for Section 508, and WCAG 2.1
• UX and UD deliverables shall include, as appropriate, design options represented as wireframes; design standards for systems and websites; and other documents for both the customers and development team to review, approve, and incorporate into systems and websites.
• Assess the current state of systems and work products from a human-centered design perspective and produce a Human-Centered design report detailing initial findings and suggested remediation measures
• Ensure that service and system development, enhancement, and operations work includes user experience and user design participation and review
• Design and deliver high-fidelity wireframes optimized for a wide range of devices and interfaces
• Translate clients’ product vision into tangible digital experiences by researching, conceiving, sketching, wire-framing, prototyping, and testing experiences
• Identify design problems and devise elegant, simple solutions
• Make strategic design decisions related to core and new functions/features. Validate design decisions and concepts through user research, heuristic analysis, and user testing.
• Efficiently balance multiple projects and project types.

• At least 3 years of UX design experience (in industry, freelance, etc.) Preference will be given to candidates who demonstrate experience designing complex solutions for complete digital environments regardless of cumulative years of experience
• Experience with screen readers including, but not limited to JAWS, NVDA, or Microsoft Narrator, to test keyboard navigation, responsive design for desktop/laptop and mobile devices, as well as multiple browser brands and browser versions such as Chrome, Firefox, Safari, and Edge.