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Team leadership & mentoring Manage workload, staffing, and priorities for a pod/squad of Analysts and Senior Associates. Provide coaching, QA reviews, and career development plans; conduct performance check-ins.
Manage workload, staffing, and priorities for a pod/squad of Analysts and Senior Associates.
Provide coaching, QA reviews, and career development plans; conduct performance check-ins.
Complex case strategy & escalation Oversee and review sophisticated nonimmigrant and immigrant filings (e.g., H-1B, L-1, TN, O-1, PERM, I-140, AOS/EAD/AP). Resolve escalations, spot risks early, and coordinate with attorneys on strategy.
Oversee and review sophisticated nonimmigrant and immigrant filings (e.g., H-1B, L-1, TN, O-1, PERM, I-140, AOS/EAD/AP).
Resolve escalations, spot risks early, and coordinate with attorneys on strategy.
Client program management Act as day-to-day operational lead for assigned accounts; run status calls, SLAs, and reporting. Translate business objectives into clear workplans; anticipate volume spikes and set filing calendars.
Act as day-to-day operational lead for assigned accounts; run status calls, SLAs, and reporting.
Translate business objectives into clear workplans; anticipate volume spikes and set filing calendars.
Quality, efficiency & continuous improvement Implement standardized SOPs, checklists, and QA controls; ensure accuracy in your team’s work. Identify bottlenecks and lead Lean/Six Sigma-style improvements to cycle time and first-pass yield.
Implement standardized SOPs, checklists, and QA controls; ensure accuracy in your team’s work.
Identify bottlenecks and lead Lean/Six Sigma-style improvements to cycle time and first-pass yield.
Data, reporting & insights Use dashboards to manage throughput, backlog, expiries, and compliance milestones. Convert data into actionable recommendations for clients and internal leadership.
Use dashboards to manage throughput, backlog, expiries, and compliance milestones.
Convert data into actionable recommendations for clients and internal leadership.
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Training & knowledge management Build and deliver training on US immigration processes, policy updates, and best practices. Maintain and evolve playbooks, templates, and knowledge bases.
Build and deliver training on US immigration processes, policy updates, and best practices.
Maintain and evolve playbooks, templates, and knowledge bases.
Stakeholder communication Tailor communications to executives, HR/TA partners, and employees; set expectations and timelines. Participate in client meetings and present solutions with clarity and confidence.
Tailor communications to executives, HR/TA partners, and employees; set expectations and timelines.
Participate in client meetings and present solutions with clarity and confidence.
Risk, ethics & compliance Uphold firm policies and code of conduct; ensure audit-ready documentation and DOL/USCIS compliance.
Uphold firm policies and code of conduct; ensure audit-ready documentation and DOL/USCIS compliance.
Regular/Full Time
Hybrid and Remote opportunities available based on location and business needs
Compensation Salary Range: $70,000 - $105,000 CAD
Compensation is determined based on geographic location, years of relevant experience, education, and overall qualifications.
We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status.
Please note: AI technology may be used to support aspects of the application process.
Life at Vialto
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram .
Provides global mobility, tax, and immigration compliance services.
Visit company websiteJobs and hiring trendsCAD 70000-105000 yearly / year
Full-time
Senior · 6+ years experience
Hybrid
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