Urdu QA Lead - Remote
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Key skills for this role
About the Role
An Urdu QA Lead is needed to oversee quality and trainer performance for Urdu AI training projects. The role involves reviewing AI-generated content, providing feedback, and maintaining quality documentation.
Key Skills for This Role
Responsibilities
- Spot check Urdu items, identify quality issues, provide ongoing feedback, and escalate recurring or critical issues
- Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations
- Respond to trainer/QA questions clearly and promptly regarding Urdu wording, register, translation fidelity, cultural context, RTL formatting, Nastaliq script, and edge cases
- DM contributors who are inactive or not working, encourage activation, track follow ups, and flag availability issues
- Create and maintain Urdu project documentation including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials
- Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Urdu specific style/script requirements
- Ensure all trainers and QAs apply Urdu language guidelines consistently and understand updates as projects evolve
- Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Urdu language projects
Requirements
- Bachelor’s or Master’s degree in Urdu, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant field
- Native or near native Urdu proficiency with strong reading and writing skills
- Strong grasp of English language to follow guidelines and communicate
- 3+ years of professional experience in Urdu writing, editing, translation, localization, content QA, AI training, education, annotation, or related language review workflows
- Strong understanding of Urdu grammar, spelling, punctuation, tone, register, cultural context, Nastaliq script, and right to left formatting
- Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred
Full Job Posting
Job Description
- Job Title: Urdu Quality Assurance Lead
- Job Type: Contract
- Location: Remote
- In this hourly, remote contractor role, you will work as an Urdu Quality Assurance Lead to oversee quality, consistency, and trainer performance across Urdu AI training projects.
Key Responsibilities
- Quality monitoring: Spot check Urdu items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
- Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.
- Question handling: Respond to trainer/QA questions clearly and promptly, especially around Urdu wording, register, translation fidelity, cultural context, RTL formatting, Nastaliq script conventions, Pakistan vs India usage, and edge cases.
- Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow ups, and flag availability issues when needed.
- Documentation: Create and maintain Urdu project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.
- Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Urdu specific style/script requirements.
- Quality alignment: Ensure all trainers and QAs apply Urdu language guidelines consistently and understand updates as projects evolve.
- Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Urdu language projects.
Your Profile
- Bachelor’s or Master’s degree in Urdu, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
- Native or near native Urdu proficiency with strong reading and writing skills.
- Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
- 3+ years of professional experience in Urdu writing, editing, translation, localization, content QA, AI training, education, annotation, or related language review workflows.
- Strong understanding of Urdu grammar, spelling conventions, punctuation, tone, register, cultural context, Nastaliq script conventions, and right to left formatting.
- Comfortable handling Pakistan Urdu, India Urdu, formal/literary Urdu, and conversational usage, depending on project requirements.
- Ability to evaluate Urdu content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, script/formatting problems, hallucinated claims, ambiguity, or inconsistent terminology.
- Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.
- Comfortable working in fast moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
- Highly detail oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.
- Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric based LLM QA is a strong plus.
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