Upstream Field Application Scientist

Engage customers on challenges, trends and activities around upstream bioprocesses.

Provide technical consultative guidance, technical training and best practice recommendations to accelerate adoption and implementation

Support, nurtures and helps to close sales opportunities

Partner with upstream sales development experts and account managers for customer centric upstream buying journey.

Coordinate with franchise, R&D and other internal stakeholders to address customer needs and roadmap impacts.

Serve as escalation point for technical issues during evaluation, adaptation, scale-up and implementation; drive timely resolution and customer satisfaction.

Propose internal and external process improvements (simplify and act with urgency) and contribute to technical programs and seminars

Proactively identify and capture opportunities using sales effectiveness tools

Support M Lab Collaboration Center activities

Who You Are:

B.S., M.S. or PhD in Biochemistry, Biotechnology, or a related science or engineering discipline

6+ years’ experience in biopharmaceutical technical roles in upstream bioprocesses, in lab, pilot and/or manufacturing scale environments. Extensive years of proven experience and knowledge in upstream bioprocesses.

Technical mastery in upstream bioprocesses; strong hands-on upstream cell line, media and process development, scale-up and implementation studies.

Proven abilities to translate customer needs into technical outcomes; proficient in data analyses and design of experiments.

Excellent written and oral communication; capable of delivering reports, presentations and training to diverse audiences including senior internal stakeholders and management.

Commercially astute; understands market needs and trends, processes and how technical solutions map technical and business impact.

Collaborative; effective team player, in a cross-functional, multicultural matrix environment; strong stakeholder management.

Fluent in English, and local language, where applicable

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

North America Disclosure The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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