Unit Secretary

OVERVIEW

RESPONSIBILITIES

• · Unit secretaries check patients in to a particular unit.
• · Reviews insurance documents, gathers patient personal information, reviews patient paperwork, explains patient rights and privacy, and enters patient details into a system.
• · Processes patient discharges and transfers.
• · Schedules new and existing patient appointments and follow-up appointments.
• · Manages patient records in the electronic health records system. This includes entering data, updating records, and retrieving information based on a physician’s or nurse’s request.
• · Process patient orders and coordinate X-rays, blood tests, imaging, and other procedures with other departments and process requests from other departments for patient record information or referrals.
• · From greeting patients and families to answering telephones, unit secretaries perform tasks commonly associated with receptionists.
• · This includes sending faxes, handling interoffice mail, making copies, and ordering office and medical supplies for the unit to which they are assigned.

EDUCATION / EXPERIENCE