Unit Manager - Emergency Room

An exciting opportunity exists for a qualified ER Manager at the Cold Lake Healthcare Centre. We are seeking a compassionate and collaborative leader to guide a dedicated team in delivering exceptional patient- and family-centred care. In this role, you will foster a positive work environment that promotes teamwork, staff engagement, and a cohesive culture focused on achieving outstanding results. Through effective operational leadership, planning, and resource management, you will support safe, efficient, high-quality care while contributing to the growth and development of your team. Your strong communication and relationship-building skills will enable you to collaborate with multidisciplinary teams, stakeholders, staff, patients, families, and volunteers. As a leader, you will mentor and support staff in applying evidence-based practices and Alberta Health Services (AHS) Values in daily care delivery. With strong organizational and time-management skills, you will successfully manage competing priorities in a fast-paced healthcare environment while driving quality outcomes, continuous improvement, and team excellence. Cold Lake is located on Treaty 6 territory and Métis lands and offers an exceptional quality of life that combines natural beauty, affordability, and a strong sense of community. Set on Alberta’s seventh largest lake, the area provides year round outdoor recreation—from beaches, boating, and fishing in the summer to skiing and snowshoeing in the winter—right outside your door. With short commutes, excellent schools (including English and French options), modern amenities, and a welcoming, close knit community, Cold Lake makes it easy to achieve true work–life balance. It’s an ideal place to put down roots, enjoy an active lifestyle, and feel at home—not just a place to work, but a place to thrive.

The ER Unit Manager reports to the Site leader and is responsible for leading the delivery of high-quality, accessible, sustainable, patient- and family-centered care across the assigned unit, program area, and staff complement. Through effective leadership and operational oversight, the Unit Manager supports the vision, mission, values, and business plan of Alberta Health Services (AHS). The Unit Manager is accountable for the overall performance of the ED, note this is a designated stroke facility - including clinical operations, staffing, and program delivery. In partnership with the Site Leader, the Unit Manager establishes and executes strategic and operational priorities to ensure safe, effective, and efficient patient care. The Unit Manager provides leadership in workforce planning and management, including recruitment, orientation, performance management, coaching, professional development, and corrective action when required. The role also includes developing and maintaining operational frameworks that support quality patient care, effective resource utilization, and continuous quality improvement. The Unit Manager champions change management, fosters a culture of innovation, accountability, and collaboration, and demonstrates leadership through consistent practice, sound judgment, and a commitment to staff, patients, and organizational goals. Through visible and engaged leadership, the Unit Manager promotes a positive work environment and advances AHS strategic priorities while supporting exceptional patient and family experiences.