Unit Clerk

The University of Alberta Hospital is one of Canada’s leading clinical, research, and teaching hospitals, treating over 700,000 patients annually. As part of a Level 1 Trauma Center, the Adult Operative Services portfolio provides surgical access to specialties such as Neurosurgery, OHNS, Urology, General Surgery, Orthopedic Trauma, Plastics, Burns, Spine, iMRI, and Solid Organ Transplant Services. This position is within the Short Stay Surgery Unit, where the Unit Clerk plays a vital role in supporting scheduled adult surgical patients through the peri-operative continuum. As a primary point of contact for patients and families, you will have a direct impact on patient experience. Key Responsibilities: Perform clerical duties including reception, patient registration, coordinating patient flow, scheduling diagnostics, and liaising with the multidisciplinary team. Provide clear, compassionate communication to patients and families in a fast-paced environment. Manage multiple priorities while maintaining accuracy and professionalism. Physical & Role Requirements: This is a highly interactive, patient-facing role requiring frequent verbal communication with patients, families, and the multidisciplinary surgical care team, and the ability to accurately manage multiple concurrent tasks (registration, scheduling, phones, chart preparation) in a fast-paced, high-volume unit. The role requires regular mobility throughout the unit — including frequent walking between reception, patient bays, and workstations — for the duration of the shift.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification: Unit Clerk

Union: AUPE GSS

Unit and Program: Short Stay Surgery

Primary Location: U of A Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 17-SEP-2026

Employee Class: Regular Full Time

Date Available: 05-OCT-2026

Hours per Shift: 7.75

Length of Shift in weeks: 6

Shifts per cycle: 30

Shift Pattern: Days, Evenings, Nights, Weekends

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

A one-year Unit Clerk certificate (with practicum component) from a recognized post secondary institution is required. Must have successfully completed a recognized course in medical terminology. An equivalent combination of education and experience may be considered. Experience with Connect Care. Demonstrated competency in Excel and Word required. Accuracy and attention to detail essential. Must be able to work early mornings (0500h). Physical demands, as documented in the unit’s Physical Demands Analysis, include frequent standing and walking throughout the shift, and occasional lifting, reaching, stooping, bending, kneeling, and crouching (e.g., retrieving supplies, or equipment) — these reflect the essential physical requirements of the role. Excellent organizational, time management and interpersonal skills required as well as the ability to work under pressure with minimal supervision. Must be self-motivated and able to set priorities and meet firm deadlines.

Proven interpersonal and written/verbal communication skills. Ability to work as a team player in a fast-paced environment. Able to recognize and maintain confidential information.

Require Assistance? Contact recruitmentadmin@ahs.ca