UKLO Office Administrator
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Role Overview
This is a high-profile, responsible position offering unique challenges in a highly stimulating environment. The UKLO team consists of the Head of Office and the Deputy role. The Office is managed by the STFC Particle Physics Department on behalf of the UK Particle Physics community, the office supports over 100 academic students and researchers annually.
This role requires a full-time, physical presence at CERN and cannot be performed remotely. Daily, in-person local service delivery is essential to maintain operations and prevent additional organisational costs.
Key Skills for This Role
Full Job Posting
About Us
The Science and Technology Facilities Council (STFC) is one of Europe’s largest research organisations. By combining world-class facilities with major international collaborations and world-class talent, we drive ground-breaking advances in science and technology.
Based at CERN, STFC’s UK Liaison Office (UKLO) provides critical on-site support for UK scientists, engineers, and students visiting CERN, while serving as the central link to CERN and STFC administrations.
About the Role
This is a high-profile, responsible position offering unique challenges in a highly stimulating environment. The UKLO team consists of the Head of Office and the Deputy role. The Office is managed by the STFC Particle Physics Department on behalf of the UK Particle Physics community, the office supports over 100 academic students and researchers annually.
This role requires a full-time, physical presence at CERN and cannot be performed remotely. Daily, in-person local service delivery is essential to maintain operations and prevent additional organisational costs.
Key Responsibilities
- As part of the UK Liaison Office team:
- Oversee approximately 50 local furnished apartments. Maintain frequent contact with letting agencies, concierges, and local tradespeople to resolve emergency maintenance, furniture, and appliance issues. Attend appointments and follow up on all issues.
- Manage keys and physically meet all visitors for the two main annual student intakes and exits (September and January). Provide guidance and support to help young researchers transition smoothly to living abroad.
- Financial administration duties include processing and paying invoices from various suppliers and letting agencies, with all data entered directly into the CERN system.
- Manage the global health insurance provisions for UKRI-funded students and UK university staff on long-term attachments worldwide, liaising directly with insurance brokers and UK institutes.
- Act as a first point of contact for UK institute visitors to CERN, providing guidance and support where necessary.
- Support the Head of the office with daily activities.
The following essential criteria will be assessed at shortlisting (S), interview (I) or both (S&I)
Demonstrable ability to communicate effectively in both English and French verbally and in writing, at a level that enables you to communicate daily with local French/Swiss tradespeople and agencies (S&I).
A valid driving licence is mandatory to visit rented properties across the Meyrin (Switzerland) and Pays de Gex (France) areas (S&I).
Proven experience in an office environment, competency in Microsoft Office applications, and practical experience handling financial records or invoicing data (S&I).
Strong attention to detail with a proven ability to balance conflicting, fast-moving tasks. Willingness to use initiative, and be proactive when solving problems (S&I).
Outstanding communication and customer-facing skills, with a genuine desire to assist others in a supportive capacity (S&I).
To Apply:
Applicants are required to include a CV and a cover letter outlining their suitability for this role.
For an informal discussion about the role please contact chris.lowe@stfc.ac.uk .
Employee Benefits
- A cost-of-living allowance is associated with the role while the individual is based at CERN.
- We are offering a 23 month position with a whole host of benefits including:
- 30 days' holiday (in addition to 10.5 bank holidays and privilege days).
- Flexible working hours.
- An excellent defined average salary pension scheme.
- Employee shopping/travel discounts.
- Excellent learning and development opportunities.
- We are committed to sustaining a diverse and inclusive workforce. We are invested in creating an environment that is welcoming and supportive of all, to help us achieve the highest possible standards in our work and organisation together. In this regard, we encourage applications from under-represented groups.
- UKRI is an Equal Opportunity and Disability Confident Employer.
- If you are based outside of the UK, UKRI may cover some of the costs of moving to the UK for the initial period before deployment to Geneva. This should be discussed with the hiring manager during the hiring process.
- You will be required to complete an initial period of employment in the UK before being posted to CERN, so candidates must have the right to work in the UK for the duration of the contract to be considered for this role. Visa sponsorship is therefore not provided.
- The international posting is subject to meeting host country and UKRI eligibility criteria, and a Global Staff Mobility assessment may be required.
Company
UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.
Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.
More information can be found at www.ukri.org .
Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI .
How we support EDI in the workforce
At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ‘How we support EDI in the workforce’.
Disability Confident Employer
As users of the disability confident scheme, any candidate who opts into the scheme and best meets the essential criteria, will be shortlisted for interview. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
How to apply
- Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered.
- UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion – a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.
- Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected and internal candidates may be subject to disciplinary action.
- As part of the pre-employment checks there is a requirement to undergo Baseline Personnel Security Screening. BPSS is a pre-condition of employment and failure to achieve it may mean that the employment offer is rescinded. UKRI reserves the right to run, or re-run, security clearance as required during the course of employment.
About UK Research and Innovation
UK public research and innovation funding agency supporting researchers, universities, businesses and public-sector partners through nine councils.
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