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U.S. INTERPRETER - TALENT
GLOBO Language Solutions
USA
Contract
Entry · 2+ years experience
Onsite
Discovered 6 days ago
WebcamComputerLaptopHeadset
Free
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Role Overview
As a US-based GLOBO Interpreter, you need to:
• Represent GLOBO during on-site encounters with the clients.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.
• Answer all client calls professionally, relaying first name and interpreter ID for every call.
• Always use polite forms of expression, enunciate clearly, and strive to provide legendary customer service, even in emotionally charged situations.
• Conduct intake and pre-session scripting for each client.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.
Technical Requirements for Remote Work (TI/VRI) are:
• High-speed wired internet service with minimum download speeds of 10MB and upload speeds of at least 5MB.
• A noise-canceling quality headset.
• Computer/laptop device.
• Webcam.
• HIPAA-compliant workspace area with good lighting.
Key Skills for This Role
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Full Job Posting
You must permanently reside in the United States to be considered for this role.
This is a domestic position; therefore, you will either travel to the client's sites to staff face-to-face interpreting assignments and/or work from your home office when providing remote interpreting service.
About the role:
As a US-based GLOBO Interpreter, you need to:
Represent GLOBO during on-site encounters with the clients.
Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
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