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Travel Consultant

BlueTerra
Dubai, UAE
Internship
Intern
Onsite
Yesterday
Travel ConsultationItinerary PlanningCustomer ServiceSalesMicrosoft OfficeGoogle Workspace
Free

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Travel ConsultationItinerary PlanningCustomer Service
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About BlueTerra

  • BlueTerra is a boutique travel company based in Dubai, specialising in curated journeys, premium cruise experiences, and bespoke itineraries for leisure travellers, private groups, and corporate clients.
  • We focus on thoughtful travel design, trusted destination partners, and seamless planning to create meaningful and memorable travel experiences.

Role Overview

  • We are looking for a motivated and travel passionate Travel Consultant Intern to join our growing team.
  • This is a paid internship designed for someone who wants practical experience in travel consultation, itinerary planning, customer service, and sales.
  • The intern will support client enquiries, assist in designing personalised journeys, coordinate with destination partners, and help convert travel ideas into confirmed bookings.
  • The role involves working on destinations across Europe, Africa, Asia, the Middle East, and expedition regions, as well as premium cruise products.

Key Responsibilities

  • Client Consultation and Sales: Handle travel enquiries through WhatsApp, email, and phone; Understand client preferences, travel dates, budget, and travel style; Recommend suitable destinations, hotels, tours, cruises, and experiences; Assist in preparing personalised travel proposals and quotations
  • Itinerary Planning: Research destinations, hotels, attractions, transfers, and activities; Create clear, engaging, and well paced travel itineraries; Compare supplier options and help prepare competitive packages; Ensure itineraries match client expectations, budget, and travel requirements; Coordin
  • Trip Preparation and Operations: Support clients with pre travel planning and documentation; Coordinate booking confirmations, vouchers, transfers, and activity details; Maintain accurate client and booking records; Assist in monitoring ongoing trips and resolving operational concerns; Help ensure a
  • Product Knowledge and Learning: Stay updated on destinations, hotels, cruises, travel trends, and visa requirements; Attend supplier webinars, product training sessions, and industry events; Develop strong knowledge of BlueTerra’s products and preferred destinations; Support the team in developing n
  • Marketing and Content Support: Assist in creating travel related content for social media, WhatsApp, and email campaigns; Contribute ideas for destination promotions and seasonal travel offers; Support the preparation of itinerary highlights, captions, and promotional material.

Required Skills and Experience

  • Strong interest in travel, destinations, and customer service
  • Good knowledge of international destinations
  • Ability to research and organise travel information
  • Strong written and verbal communication skills
  • Confidence in speaking with clients through phone, WhatsApp, and email
  • Good attention to detail and ability to manage multiple enquiries
  • Basic sales ability and willingness to learn client conversion techniques
  • Proficiency in Microsoft Office or Google Workspace
  • Previous experience in travel sales, hospitality, customer service, or itinerary planning will be an advantage but is not mandatory.

Preferred Skills

  • Knowledge of the UAE travel market
  • Familiarity with CRM systems such as Zoho or similar tools
  • Experience creating travel proposals or quotations
  • Knowledge of cruise products and multi destination travel
  • Basic content creation or social media skills
  • Strong upselling and relationship building ability

Personal Attributes

  • Self motivated, proactive, and eager to learn
  • Passionate about travel and creating memorable experiences
  • Creative, organised, and detail oriented
  • Comfortable working in a fast paced startup environment
  • Strong sense of ownership and accountability
  • Able to work independently while collaborating with the team
  • Positive attitude and willingness to take initiative

What You Will Gain

  • Practical experience in travel consultation and itinerary design
  • Exposure to international destinations, cruises, and premium travel products
  • Direct experience handling client enquiries and travel proposals
  • Training in supplier coordination, sales follow up, and booking operations
  • Experience using CRM and travel planning tools
  • Opportunity to grow into a full time role based on performance and business requirements

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