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Respects the confidentiality of all patients.

Maintains a professional and functional attitude with co- workers in the presence of patients and others.

Maintains a cooperative working relationship with all co-workers, both intrafacility and interfacility with patients and with others whom a contact is made.

Willfully assists in the orientation and teaching of new employees and students.

Maintains established Standards of Caring Behavior.

Physical, Emotional and Sensory Requirements: Must be able to cope with mental and emotional stress of the position.

Must function independently, have flexibility, personal integrity and the ability to work effectively with the patients, staff, family members, visitors and support regulatory agencies.

Must be in good general health and demonstrate emotional stability.

Must demonstrate a caring attitude and be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at time hostile people within the facility.

Must adhere to dress code and maintain a high level of personal hygiene and cleanliness.

Ability to read, write, understand and speak English .

Must have communication and interpersonal skills to work effectively with a wide variety of individuals

Standards Of Caring Behavior: On all occasions, to approach the patients, families and all visitors in a courteous, friendly manner with respect to their rights and concerns.

To reduce patients, families and visitors anxieties by introducing self, explaining the process and possible delays in schedule, orienting them to the facility, and maintaining a neat, professional appearance.

To converse with patients and their families to ascertain any specific problems that need attention and refers them to appropriate sources when indicated: i.e.

Physician, Administrator, Nurse, Dietitian and Social Worker.

In general, demonstrates Caring Behaviors through making eye contact, smiling, initiating conversation and sharing a genuine concern for the situation.