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Key skills for this role
Reporting to the Operations Manager , the Unit Manager is responsible for:
• Managing daily operations related to sorting, delivery, and pickup activities;
• Supervising a team of unionized employees (typically between 30 and 40 employees);
• Achieving the objectives outlined in the operational performance dashboard;
• Managing employee performance according to operational standards and key performance indicators;
• Communicating and enforcing company policies, procedures, programs, and collective agreement provisions;
• Recruiting new employees, coordinating training, and evaluating performance;
• Compiling and submitting reports on the daily operational activities of the unit;
• Performing other related and assigned duties as required.
Sherbrooke, Quebec, CA, J1L 1X3
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Posting Start Date: September 15, 2026
Employment Contract: 37.5 hours/week, Monday through Friday
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Permanent full-time position
Motivating and safe work environment
Career growth and development opportunities
Comprehensive benefits program, 100% employer-paid
Pension plan
Competitive salary and annual bonus program
Employee and Family Assistance Program (EFAP)
Employee Share Purchase Plan and employee discounts
Job description
Reporting to the Operations Manager , the Unit Manager is responsible for:
Managing daily operations related to sorting, delivery, and pickup activities;
Supervising a team of unionized employees (typically between 30 and 40 employees);
Achieving the objectives outlined in the operational performance dashboard;
Managing employee performance according to operational standards and key performance indicators;
Communicating and enforcing company policies, procedures, programs, and collective agreement provisions;
Recruiting new employees, coordinating training, and evaluating performance;
Compiling and submitting reports on the daily operational activities of the unit;
Performing other related and assigned duties as required.
Qualifications:
College diploma (DEC) or equivalent
Minimum of 2 years of operations experience in the transportation and logistics industry, with a strong understanding of industry methods, policies, and procedures
Experience managing and coaching employees (experience in a unionized environment is a significant asset)
Energetic leadership style with the ability to motivate a team
Strong interpersonal skills
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Ability to coordinate a wide range of tasks and responsibilities while meeting deadlines in a fast-paced environment
Self-motivated and able to work independently
Ability to work effectively in a team environment and under pressure
French functional
Knowledge of the local area
Knowledge of job-related computer applications (Microsoft environment, SAP);
Canadian courier, freight and logistics provider serving businesses and consumers across Canada and the United States.
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Entry · 2+ years experience
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