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The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Transportation Coordinator to become part of our family. We invite you to take your first step toward a rewarding career with us!
Reports To: Activities Director
The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.
Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
Reads the transportation schedule daily and assures scheduled appointments can be met
Partners with Program Director and other managers to schedule appointments for residents as needed
Communicates effectively and timely if unable to make scheduled resident appointments
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Available for unscheduled transportation needs in an emergency
Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety
Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed
Ensures community vehicles are clean and tidy
Is thoroughly familiar with fire, missing persons, and other emergency procedures
Follows community policy and procedures detailed in fire and disaster plans
Participates in department meetings as scheduled
Completes required monthly in-services
Completes other duties that are assigned by management team
Follows emergency procedures as trained and instructed
Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices
Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
Ensures residents are safely secured in community vehicles before operating the vehicle
Displays a professional and pleasant demeanor with residents, associates, families and the greater community
Represents the community and company favorably in all interactions
Communicates respectfully and effectively with supervisor and other associates
Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately
High school diploma or equivalent required
Has current Class F state driver’s license
Maintains clean driving record
Demonstrates experience in a driving position
Able to operate van lift and to follow instructions
Able to read, write, and speak English
Required to complete driver trainer as scheduled
Required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
May be required to work extended hours
Subject to exposure to infectious waste, diseases, conditions, etc.
Could be subject to hostile and emotionally upset residents due to mental statusIn good physical and emotional health and free of communicable diseases.
Criminal background check required
Could be asked to submit to random drug test during employment
Competitive wages
Flexible shifts
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.
Operates senior living communities and provides care.
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