Transport Assistant

About the role

We’re looking for a Transport Assistant to join our team and provide day-to-day administrative and operational support within our transport function.

This is a varied role where you’ll help ensure our depot fleet and transport activities are well organised, compliant and operating efficiently. You’ll work closely with drivers, transport colleagues, customers and other stakeholders, helping to maintain accurate records, monitor performance and ensure our transport operation continues to meet the required standards.

You’ll play an important role in supporting health and safety, legal compliance and on-time delivery performance, while also identifying opportunities to improve processes, reduce costs and make the way we work more efficient.

What you’ll be doing

Maintaining accurate fleet and transport records to ensure compliance with company and legal requirements.

Supporting the day-to-day administration of the transport operation.

Debriefing drivers and communicating relevant information, updates and briefs when required.

Monitoring transport performance and supporting the achievement of KPIs, particularly around health and safety and on-time deliveries.

Ensuring compliance with legislation relating to drivers’ hours and Working Time Directive (WTD) requirements.

Liaising with drivers, customers and internal stakeholders to support an effective transport service.

Maintaining accurate electronic and paper-based records and filing systems.

Using relevant ICT systems to analyse transport data, identify trends and support management with cost-saving and efficiency opportunities.

Identifying opportunities to improve processes, reduce costs and save time.

Supporting the wider transport team with reports, administration and other activities as required.

Ensuring all work is carried out in line with DS Smith policies, procedures, standards and relevant legislation.

What we’re looking for

We’re looking for someone who is organised, proactive and comfortable working in a busy operational environment. You’ll need to be confident communicating with a range of people and have good attention to detail, particularly when dealing with compliance and transport records.

Experience in an administrative, transport, logistics or operational environment.

Good organisational and time-management skills.

Strong attention to detail and the ability to maintain accurate records.

Good communication skills, with the confidence to communicate with drivers and other stakeholders.

The ability to work with data and use systems to produce information and identify trends.

Good IT skills, including confidence using Microsoft Office and other business systems.

An understanding of the importance of health and safety and legal compliance.

A proactive approach, with the ability to identify issues and look for ways to improve processes.

Transport or fleet experience would be advantageous, but we’re also open to candidates with strong administrative and organisational skills who are looking to develop their career within transport and logistics.