Transitional Care Assistant

Title: Transitional Care Assistant Employee Working Location: In-person (New Liskeard, ON) Employment Status: Temporary Full-time (6 months)

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience.

As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Transitional Care Assistant (TCA) facilitates and supports client independence by providing transitional services from hospital to home based on the unique needs of each client.

The TCA work with caregivers, program coordinators, hospital teams, family members and others within the circle of care to mitigate risk and reduce frequency of re-admission.

This role will engage in service planning that addresses holistically client needs safely while respecting client choices.

In this role, you will:

• Support and facilitate discharge process and client's transportation home in accordance with established service plan.
• Complete/arrange errands to meet client’s physical needs to support their recovery at home (nutrition, medication, medical supplies, equipment, etc.) in accordance with established service plan.
• Provide recommendations, warm referrals and support to clients to address concerns.
• Work collaboratively within the circle of care respecting confidentiality while meeting client’s care goals.
• Understand and performs and/or support the client with instrumental activities of daily living including removing barriers to accessing following up medical appointments, or for achieving their recovery goals.
• Involve client in goal setting and the acquisition of social supports/activities that will alleviate isolation and loneliness.
• Identify and report any unsafe or hazardous equipment and situations.
• Complete risk assessments and evaluations to identify and support client care needs and implement strategies to reduce their health and safety risks.
• Complete all required documentation and maintain standard client files.

What we look for:

• Qualifications include a minimum of 3 years' experience and a 1-2 year post-secondary certification/diploma in gerontology, social services or in a related field and/or an equivalent combination of education and experience.