Transit Operator

Operates a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.

Completes a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and records such on the maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle.

Assists passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.

Operates the wheelchair lift for riders unable to use the stairs.

Transports passenger equipment including oxygen tanks, wheelchairs and bicycles.

Secures equipment to various tie-down systems.

Also assists with loading and unloading of packages.

Operates two-way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.

Collects fares from passengers and accurately completes corresponding paperwork for each fare.

Provides information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options.

Explains and issues ADA service and discount card applications.

Records all stops on log sheet, prepares accident reports and compiles various reports required by federal regulations.

May respond to medical situations and administer first aid in emergency situations.

Trains new employees.

Performs other related duties as assigned.

• Operates a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.
• Completes a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and records such on the maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle.
• Assists passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.
• Operates the wheelchair lift for riders unable to use the stairs.
• Transports passenger equipment including oxygen tanks, wheelchairs and bicycles. Secures equipment to various tie-down systems. Also assists with loading and unloading of packages.
• Operates two-way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.
• Collects fares from passengers and accurately completes corresponding paperwork for each fare.
• Provides information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options. Explains and issues ADA service and discount card applications.
• Records all stops on log sheet, prepares accident reports and compiles various reports required by federal regulations.
• May respond to medical situations and administer first aid in emergency situations.
• Trains new employees.
• Performs other related duties as assigned.

One year experience in the operation of a transit bus or passenger van.

working with elderly and disabled persons preferred. Knowledge of: Basic first aid procedures Traffic laws and safety requirements involved in the operation of a public transit bus The geography and street layout of the City of Glendale and of the valley-wide transit service The operation of several types of passenger buses, lifts, safety equipment and various types of vehicle fueling systems Basic computer operation, data entry procedures, and software applications related to transit operations Ability to: Assist persons with disabilities Provide courteous customer service to the public at all times Follow oral and written instructions Operate a two-way radio system Operate a mobile data entry system Communicate effectively verbally and in writing Establish and maintain effective working relationships with other City employees and the public Maintain clear and accurate records, logs and reports Determine the best route to travel from one location to another and provide estimate times for arrival Effectively respond to emergencies on and around the bus Any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities, is qualifying. Special Requirements Must obtain a valid Arizona Class C Commercial Driver's license with Passenger endorsement within 45 days of hire. This position is subject to call back, evening, holiday, and weekend shifts Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. Success Factor Classification Level - Foundational To view the success factor definitions please click the link below: Success Factors (PDF, 494KB (If needed, click here to download PDF reader) .

Success Factor Classification Level - Foundational To view the success factor definitions please click the link below:

Success Factors (PDF, 494KB (If needed, click here to download PDF reader) .

Requires heavy lifting of up to 50 pounds, pushing, climbing and crouching while assisting and securing passengers and equipment.

Working Conditions Requires operating a bus for extended periods of time Exposure to noise and hazardous materials such as various types of fuel, fumes and special medical waste Exposure to adverse weather conditions

Benefit information is outlined here: https://www.glendaleaz.gov/Your-Government/Connect/Departments/Human-Resources-Risk-Management/Benefits

• Yes
• No
• Yes
• No
• Yes
• No
• Between 1 and 2 years
• Two or more years
• None of the above
• No experience
• Less than 1 year
• Between 1 and 2 years
• Between 2 and 3 years
• Between 3 and 4 years
• Between 4 and 5 years
• More than 5 years
• I have routed experience.
• I have fixed routed experience.
• I have both fixed and routed experience
• None of the above.
• No experience
• Less than 1 year
• Between 1 and 2 years
• Between 2 and 3 years
• Between 3 and 4 years
• Between 4 and 5 years
• More than 5 years
• Yes
• No
• No experience
• Less than 1 year
• Between 1 and 2 years
• Between 2 and 3 years
• Between 3 and 4 years
• Between 4 and 5 years
• 5 or more years
• I have experience using Radio-PTT only
• I have experience using MDT only
• I have experience using both
• I do not have experience using either
• I have experience working with customers from the senior population.
• I have experience working with special needs customers.
• I have experience working with both types of customers.
• I do not have experience with either types of customers.
• I possess a current Arizona Class A, B, or C CDL
• I possess a current passenger endorsement
• I possess a current CDL from another state
• I do not possess an Arizona Class A, B, or C CDL with a passenger endorsement. I understand I am required to obtain this within 45 days of hire.
• Extensive experience using computers, tablets, and multiple software applications to maintain records, enter and retrieve data, generate reports, and perform daily job functions.
• Experience using computers or tablets to enter data, complete forms, access work-related systems, and communicate through email.
• Limited experience performing basic tasks such as logging in, checking email, or entering simple information.
• No experience using computers or tablets in a work environment.