Training Specialist – Mobile Communications Instructor

FYI - For Your Information, Inc. is an SBA certified, Woman-Owned Small Business and GSA schedule holder that is a premier provider of Human Capital, Training, and Information Technology services.

We have won awards for being a Great Place to Work and continue to make ground-breaking advancements.

For four years in a row, we have been on Inc.

Magazine's 5000 list and was recently named one of Inc's 2024 Mid-Atlantic Fasted Growing companies.

Description: The Mobile Communications Training Specialist will design, develop, and deliver hands-on training and curriculum for adult learners.

• Experience developing courseware, writing training materials, delivering training, and setting up and maintaining a computer training environment, and using customer satisfaction surveys for course evaluation.
• Demonstrated experience writing training manuals (instructor and participant guides) and user manuals.
• Ability to design and produce training tools, such as printable job aids and quick reference guides.
• Ability to deliver instructor-led training.
• Ability to serve as the primary customer representative for development and delivery of customized training solutions and documentation.
• Ability to encourage classroom participation and facilitate change management for target audience.
• Familiarity with standard instructional systems development models, such as ADDIE or Agile design.
• Ability to learn and apply customer needs/business knowledge to ensure client satisfaction of delivery outcomes.
• Ability to instruct adult learners on wireless networks, mobile radio and satellite systems, and other telecommunications equipment.

Professional skills:

• Strong written and verbal communication skills.
• Ability to work in fast-paced, dynamic environment with varying priorities.
• Strong interpersonal and professional skills.
• Ability to work with a cross-functional team (developers, testers, analysts, and management).
• Ability to produce professional deliverables using Microsoft Office Suite.