Training Specialist

• Plan, schedule, and deliver regional training programs in alignment with business and project requirements.
• Recommend improvements to training methodologies, content, and delivery approaches.
• Assess trainee competency and recommend certification, retraining, or additional coaching where required.
• Escalate training risks, readiness concerns, and adoption challenges to project and operational management.
• Recommend go-live readiness from a training and user competency perspective.
• Represent the Project Management & Training team during implementation workshops, project meetings, and operational reviews.
• Influence standardization of training practices and operational processes across the MEA region.

• No direct reports. Functional responsibility for coaching, mentoring, and developing local trainers, key users, and super users across the MEA region.

• Project Management & Training team
• Country and Regional Operations teams
• Site Managers and Operations Managers
• Application & Integration teams
• Business Change Management teams
• Regional and Global WMS Product Owners
• Human Resources and Learning & Development teams
• Customer Implementation and Solution Design teams

• Bachelor's degree in Supply Chain, Logistics, Business Administration, Information Systems, Education, or a related field.
• Minimum 3-5 years of experience in logistics, warehouse operations, training, project implementation, or business change management.
• Strong operational knowledge of Warehouse Management Systems, preferably CargoWRITE WMS.
• Experience delivering instructor-led, virtual, and on-the-job training.
• Experience supporting warehouse implementations, start-ups, system deployments, or major operational changes.
• Fluency in English, both written and verbal. Additional languages spoken within the MEA region are advantageous.
• Willingness and ability to travel extensively throughout the MEA region.

• Excellent presentation, facilitation, and coaching skills.
• Strong interpersonal and communication skills with the ability to engage audiences at all organizational levels.
• Confident trainer capable of delivering both classroom and virtual training sessions.
• Strong planning, organizational, and time management skills.
• Ability to work independently while managing multiple projects and priorities.
• Adaptable and comfortable working in multicultural environments.
• Strong analytical and problem-solving capabilities.
• Results-oriented with a focus on quality and continuous improvement.
• Positive attitude with a passion for learning, knowledge sharing, and employee development.
• Ability to build credibility and influence stakeholders across different countries and functions.

DSV – Global Transport and Logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth.

Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.

We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA.

We don’t just work – we aim to shape the future of logistics.

This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.

We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.

If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here.

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