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Training Manager - MEA
MENARINI Group
Dubai, UAE
Full Time
Manager
2 days ago
Training Program DevelopmentLearning Management SystemsCoachingStakeholder ManagementMicrosoft OfficeArabic
Free
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Training Program DevelopmentLearning Management SystemsCoaching
About the Role
Menarini Group seeks a Training Manager for the MEA region to develop, facilitate, and supervise training programs. The role involves managing the Learning Management System, coordinating training for Medical Representatives, and ensuring compliance.
Key Skills for This Role
Training Program DevelopmentLearning Management SystemsCoachingStakeholder ManagementMicrosoft OfficeArabic
Responsibilities
- Manage and coordinate the Initial Training period of newly recruited Medical Representatives
- Coordinate with related departments for training content and documentation
- Manage and coordinate delivery of soft skills training programs
- Manage the Learning Management System (M Learning)
- Develop KPIs to evaluate training success
- Manage regional training budget and resources
Requirements
- Bachelor's Degree in Medicine, Pharmacy, Social Science or equivalent
- Minimum 10 years of experience in Training or L&D within a multinational pharmaceutical company
- At least 3 years of experience as a Training Manager
- Fluent written and spoken Arabic and English
- French is a plus
Full Job Posting
Description and Aim
- MEA Training Manager helps support business by developing, facilitating and supervising training programs covering global mandatory trainings.
Main Responsibilities
- Take active role in management and coordination of Initial Training period of newly recruited Medical Representatives
- Coordinate with related departments for training content and documentation
- Manage and coordinate delivery of soft skills training
- Manage, monitor and report mandatory certification processes
- Organize customized training programs requested by BAMs/Country Managers
- Identify Regional Training Needs and conduct GAP analysis
- Design and execute annual training plan for MEA region
- Develop KPIs to evaluate training success
- Manage Regional Training budget and resources
- Develop individualized and group training programs
- Disseminate Company Values, Vision and Mission
- Select and manage resources including internal employees and training vendors
Field Visit
- Make field visits and coach Medical Representatives
- Determine training needs of the FF with help of field visit reports
- Prepare reports for Area Manager, National Sales Manager and BAMs
- Participate in planning and implementation of upskilling trainings for FF
Learning Management Systems
- Coordinate mandatory training activities using company e learning platform
- Accountable for completing related mandatory training programs on time
- Ensure complete and timely tracking of all training activities in m Learning
- Communicate remediation plans to relevant stakeholders
Documentation
- Monitor training and develop training programs, evaluate results and measure effectiveness
- Archive training records and keep training records on related systems
- Conduct participant satisfaction surveys
- Prepare and share training reports from e learning platform
- Responsible for annual training plans and report
Company Procedure & Compliance
- Ensure all educational activities comply with company policies, SOPs, ICH and ethical standards
- Ensure medical and product information are provided in compliance with Global SOPs
- Proofread marketing training material content and approve marketing training activities
- Adhere to all applicable laws and regulations
- Maintain, back up and archive records under responsibility
Required Qualifications
- Bachelor's Degree in Medicine, Pharmacy, Social Science or equivalent
- Minimum 10 years of experience in Training or L&D within a multinational pharmaceutical company
- At least 3 years of experience as a Training Manager
- Familiar with traditional and modern training methods
- Proficiency in Training policy practices, documentation and implementation
- Advanced user of Microsoft Office and/or Google Suite
- Fluent written and spoken Arabic and English
- French would be a plus
Competencies & Skills
- Strategic and creative mindset
- Excellent organizational, project and time management skills
- Excellent written, verbal and interpersonal communication skills
- Knowledge of learning principles and modern training techniques
- Track record in developing and executing successful training programs
- Competent in leadership, feedback, coaching and training skills
- Ability to effectively lead and work closely with cross functional teams
- Passionate, reliable and execution driven individual
- Ability to build productive work relationships
- Focus on business aspects and results
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