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Trainer
Third Space
London, KSA
Full Time
Entry
Onsite
3 days ago
Customer ServiceCommunication SkillsFitness InstructionFirst AidPersonal Training
Free
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Customer ServiceCommunication SkillsFitness Instruction
About the Role
Third Space is hiring a Trainer for its luxury health clubs in London. The role involves offering advice and support to members, building rapport, and providing a first-class member experience.
Key Skills for This Role
Customer ServiceCommunication SkillsFitness InstructionFirst AidPersonal Training
Responsibilities
- Confidently offer professional advice to club members and build strong rapports
- Manage difficult conversations and proactively address negative feedback to ensure satisfactory outcomes
- Serve as a customer service liaison between members and management
- Upload gym floor experience in line with brand standards
Requirements
- Level 3 Personal Trainer qualification or a degree in Sport & Exercise (or nationally accredited equivalent)
- Strong communication skills and a natural flair for going above and beyond expectations
- Self driven with a positive attitude and a clear focus on providing a first class member experience
- First Aid knowledge
Full Job Posting
Job Description
- Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
- We have an exciting opportunity for a talented and passionate Trainer who is knowledgeable and professional in health and fitness and able to represent Third Space by offering advice and support to our members.
- This role is not for the shy or fainthearted as you will be expected to confidently offer professional advice to club members and, in doing so, build up strong rapports.
- As a Trainer, you must possess excellent interaction and communication skills, be able to manage difficult conversations and take care of any negative feedback by proactively addressing this with the customer to ensure a satisfactory outcome is reached.
- The ideal candidate will be motivated and committed to working in a fast paced, dynamic environment and able to work from as early as 05:00, as late as 22:45 and weekends.
- Please note that this is a Trainer role only and does not include any aspect of Personal Training; however, you will be enrolled onto our Academy career path, where over the course of 6 12 months, you will be supported by our Education Team to develop your PT skills.
You Will Have/be
- Strong communication skills and have a natural flair for going above and beyond the expectations of our members
- Serve as a customer service liaison between members and management
- Self driven with a positive attitude and a clear focus on providing a first class member experience
- Responsible for uploading gym floor experience in line with our brand standards
- First Aid knowledge
Essential Qualifications
- Level 3 Personal Trainer qualification / or a degree in Sport & Exercise (or a nationally accredited equivalent)
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