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Key skills for this role
Providing every possible assistance to ensure our customers enjoy a comfortable and pleasant journey.
Taking responsibility for the safety of our customers and the train throughout the journey.
Checking and selling the full range of tickets, offering timetable information, assisting with luggage, and ensuring trains are clean and presentable.
Making regular, emergency, and other necessary public announcements to keep customers informed.
Completing reports related to ticket irregularities and ensuring accurate documentation.
Upholding the highest standards of professionalism and customer care at all times.
Apply Online – Submit a strong application and upload your CV.
Application Review – Our recruitment team will assess your application.
Psychometric Testing – If shortlisted, you’ll complete online safety-critical tests (SCAAT, RAAT, and TCT), which take around an hour.
Interview – Successful candidates will be invited to a competency-based interview, either in person or via MS Teams.
Offer or Talent Pool – If successful, you may be offered a role immediately or placed in our talent pool for up to 12 months. During this time, you won’t need to reapply—we’ll contact you directly when a vacancy arises.
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More from this employer
Government-owned train operator serving Midlands and North West passengers through London Northwestern and West Midlands Railway.
Visit company websiteJobs and hiring trendsGBP 31111-40333 yearly / year
Full-time
Entry
Onsite
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