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Trainee - Brand Development
Frootle India
Maharashtra, IND
Full-time
Onsite
₹420,000–₹500,000 per year
Discovered 1 weeks ago
Brand developmentCustomer successLead follow-upSales conversionMarketing and brand promotionMarket analysis
Free
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Ready to ScanKey skills for this role
Brand developmentCustomer successLead follow-up
Role Overview
The role combines brand development, customer success, customer interaction management, sales support, and brand-building initiatives.
The position works with the Brand Manager and internal teams across online and offline channels to improve customer satisfaction and provide customer insights.
Key Skills for This Role
Brand developmentCustomer successLead follow-upSales conversionMarketing and brand promotionMarket analysis
Full Job Posting
About the company
Frootle India Private Limited manages global electronics brands across home, kitchen, entertainment, and wellness products for the Indian market.
Its portfolio includes brands such as Ecovacs, Tineco, Kuvings, Coway, Instant Brands, Nutricook, XGIMI, Cosori, Levoit, Laurastar, Hoover, Hizero, and Blendtec.
Role summary
The role combines brand development, customer success, customer interaction management, sales support, and brand-building initiatives.
The position works with the Brand Manager and internal teams across online and offline channels to improve customer satisfaction and provide customer insights.
Key accountabilities
- Handle inbound and outbound customer calls and provide timely customer support.
- Resolve customer concerns where possible and escalate issues to relevant teams.
- Maintain customer interaction and preference records using Excel, CRM, and reporting tools.
- Follow up with leads through calls, messages, and other communication channels.
- Qualify leads and identify opportunities to convert prospects into sales.
- Drive sales by communicating product features, benefits, and value propositions.
- Develop brand promotion plans and maintain consistent brand visibility across channels.
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