Trading Specialist

Key Responsibilities

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
• Provide consultative activation support for advertiser and agency partners for all TripleLift formats across all integrated DSPs.
• Monitor campaigns to ensure successful performance, delivery and pacing; proactively flag risks or opportunities for optimization & upsells.
• Ownership of end-to-end troubleshooting from campaign and creative setup, discrepancy resolution, and exchange-level technical issues.
• Is the first line of support for technical, operational, and product-related client questions.
• Internally partner with product & engineering teams to provide feedback on tooling as well as resolve product gaps and issues.
• Be the technical & operational stakeholder on presentations with clients, is comfortable presenting and speaking to data, technical and functionality related questions from advertisers.
• Become a TripleLift expert who can consult and educate clients on TripleLift’s products and external facing tools, inclusive of providing tooling demos, new product updates and best practices.
• Utilize Excel, Google Sheets and other advanced analytics tools, such as Omni to analyze large sets of data and create actionable insights.
• Build custom dashboards and proactively monitor data to identify liquidity blockers or campaign issues.

Qualifications

• Minimum of 3 years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Previous experience in various DSPs required.
• Strong problem-solving skills with the ability to troubleshoot delivery and technical issues.
• Strong time management skills, able to meet deadlines and prioritize as needed.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).
• Basic SQL knowledge or willingness to learn SQL is highly preferred.
• Highly organized and process-driven with a bias toward execution and accountability.
• Medical, Dental & Vision Plans
• Flexible PTO
• 401k w/ employer match
• *Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).

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