Trading Platform Support Engineer
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Key skills for this role
About the Role
BlackBull Markets seeks a Trading Platform Support Engineer to maintain MT4, MT5, and cTrader platforms. This junior role involves platform administration, systems monitoring, scripting, and trading connectivity support, with training provided.
Key Skills for This Role
Responsibilities
- Administer, configure, and maintain MT4, MT5, and cTrader environments.
- Monitor systems with Zabbix and other observability tools.
- Build automation and scripts in PowerShell or Python to streamline operations.
- Configure, support, and troubleshoot bridge/FIX connections with liquidity providers.
- Maintain Windows servers, oversee patching, backups, and security hardening.
- Provide technical support across teams.
Requirements
- Hands on experience managing MT4, MT5, or cTrader platforms.
- Experience with monitoring systems such as Zabbix.
- Scripting ability in PowerShell, Python, or similar.
- Strong troubleshooting, analytical, and communication skills.
- Ability to work flexible hours, including occasional after hours support.
Full Job Posting
Company Description
- BlackBull Markets is a multi regulated, multi asset broker headquartered in Auckland, New Zealand, operating across five global jurisdictions.
- We combine fast execution, 24/7 customer support, and access to over 26,000 tradable instruments to serve traders at every level.
Role Description
- The Trading Platform Support Engineer keeps our client facing trading platforms and the infrastructure behind them running reliably, with a strong focus on MT4, MT5, and cTrader environments.
- This is a junior role working alongside our trading operations and DevOps teams. Platform specific training is provided.
What you will do
- Trading platform administration: administer, configure, and maintain MT4, MT5, and cTrader environments, including server roles, access management, liquidity and bridge connections, plugins, and platform updates.
- Systems engineering and automation: monitor systems with Zabbix and other observability tools, and build automation and scripts in PowerShell or Python to streamline operations.
- Trading connectivity: configure, support, and troubleshoot bridge/FIX connections, working closely with liquidity providers and bridges to support trade flow stability.
- General systems administration: maintain Windows servers, oversee patching, backups, and security hardening, and provide technical support across teams.
What you bring
- Hands on experience managing MT4, MT5, or cTrader platforms.
- Experience with monitoring systems such as Zabbix.
- Scripting ability in PowerShell, Python, or similar.
- Strong troubleshooting, analytical, and communication skills.
- Ability to work flexible hours, including occasional after hours support.
Nice to have
- Experience with other bridge or aggregator technology, and familiarity with security frameworks and best practice in fintech environments.
Why this role
- You will be the first line of defence for the platforms our traders rely on every day, with direct exposure to live trading infrastructure and room to grow into broader platform and security engineering over time.
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