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Trading Application Support
Talan
London, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
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Key Responsibilities
- As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting.
- Key daily tasks include:
- Proactively monitoring the system
- Configuring the system
- Analysing and resolving production support technical and functional issues
- Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them
- Logging incidents
- Advising the core development team of necessary bug fixes and enhancements
- Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support. The rota allows those not engaging in first-line support to focus on more in-depth analysis.
- Release management
Skills and Experience
- This role requires strong problem-solving and communication skills. The analyst will engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk and accounting. Therefore, the ability to pick up diverse product and process knowledge will be critical.
Functional skills
- Front to back process.
- Knowledge on commodities/PNL/Pricing is a plus.
Technical skills
- Intermediate level relational database and SQL skills are required.
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