Tools & Capabilities Project Manager

Responsibilities

• Lead and oversee the implementation and adoption of projects across Global Marketing, ensuring alignment with business objectives, timelines, and stakeholder expectations.
• Partner closely with implementation leads to prioritize work, review proposed configurations, and ensure solutions align with business needs and long-term scalability objectives.
• Drive project governance, including scope management, risk mitigation, dependency tracking, milestone planning, and status reporting.
• Own the end-to-end implementation process, coordinating activities across business, operations, technology, and external partners as needed.
• Build strong relationships with stakeholders at all levels, facilitating decision-making, managing change impacts, and securing alignment throughout implementation efforts.
• Lead communication, training, and adoption strategies to ensure successful user onboarding and sustained platform utilization.
• Monitor implementation outcomes, identify opportunities for process improvement, and drive continuous optimization of business workflows.
• Serve as the primary point of contact for all assigned projects, ensuring transparency, accountability, and cross-functional coordination.

WHAT YOU BRING