Ticketing Technical Lead - Bus

Based in Dubai in the Client’s office, he/she will report to the Project Manager for the specific project assignment.

The Technical Lead will be responsible to supervise and verify the compliance of the systems delivered by the vendors at public transport operator level (ticket vending machines, validators etc) for several transportation systems.

Supervise and verify the compliance of systems delivered by vendors, including ticket vending machines, validators, and related equipment, at the public transport operator level for several transportation modes, including BUS, metro, and rail systems.

Supervise project delivery to ensure technical compliance with client requirements and contractual obligations.

Contribute to project success by demonstrating leadership and proactiveness in supervising vendors, identifying and prioritizing the resolution of technical issues, and preparing technical notes and recommendations for the client.

Support the team and client in the definition and execution of migration plans, including those for BUS and multimodal systems.

Ensure seamless integration with the overall programme, specifically supporting ABT (Account-Based Ticketing) implementation at the central system level across all modes including BUS.

Assist the client during tender stages for the selection of suitable vendors, especially those with expertise in BUS ticketing.

Review and validate technical designs, feasibility, and project deliverables, ensuring coverage of BUS ticketing and system integration aspects.

Supervise testing and installation activities as required, encompassing BUS ticketing equipment and systems.

Support the preparation of Take Over Certification and post-launch supervision for all systems, including BUS operations.

Advise the client on technical subjects, including system obsolescence and upgrades in BUS ticketing.

Support project management with status reports and technical materials for executive reviews, incorporating analysis of BUS ticketing project components.