The UPS Store Retail Associate - PM Shift

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Willingness to complete Notary certification and provide notary services to customers.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Previous retail customer service experience preferred
• Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency)
• Outstanding phone skills and communication skills (verbal, written, spelling, math)
• Prompt, dependable, and responsible
• Able to safely lift 40+ pounds
• Willing and able to work 15-30 hours per week

BENEFITS

• Weekly paychecks
• Flexible work hours
• Paid Time Off (PTO)
• Paid Holidays
• Formal on‑the‑job training program
• Opportunities for career growth into full‑time and leadership roles

SCHEDULE

• We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun)
• Shifts available: afternoons (1:30 PM – 7:30 PM), weekends (9:00 AM – 5:00 PM)
• We are looking for team members must be available to cover closing, and weekend shifts as needed.

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