indeed
Test Center Administrator (UAE)
AMIDEAST, Inc.
Dubai, UAE
Part Time
Entry
Field
2 weeks ago
ArabicEnglishAttention to DetailCustomer ServiceTest AdministrationTravel Flexibility
Free
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ArabicEnglishAttention to Detail
About the Role
Amideast seeks a Test Center Administrator to oversee test administrations at various UAE locations on an as-needed, hourly basis. The role requires bilingual Arabic/English skills, attention to detail, and flexibility to travel.
Key Skills for This Role
ArabicEnglishAttention to DetailCustomer ServiceTest AdministrationTravel Flexibility
Responsibilities
- Complete mandatory TCA training and certification quiz
- Read and understand all test administration manuals
- Execute duties with emphasis on test security
- Manage test candidates from arrival through dismissal, including check in
- Actively monitor test candidates throughout the session
- Conduct various test security measures during the test session
- Count and monitor all test materials as outlined in the administration manual
- Manage incidents of candidate misconduct or other disruptions
Requirements
- Bilingual (Arabic and English)
- High school diploma
- Strong attention to detail
- Ability to work under pressure
- Flexibility to travel throughout the UAE
- One to two years customer service experience
- UAE driving license with own car
- Bachelor's degree
Full Job Posting
Company Description
- Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding in the MENA region and United States.
- Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region.
Position Description
- Amideast seeks a highly motivated individual to join the testing team and provide service on an as needed, hourly basis.
- The Test Center Administrator/Proctor will oversee test administrations at locations throughout the UAE under the guidance of the Test Center Manager and a Test Center Supervisor.
Responsibilities
- Complete mandatory TCA training, which includes trainings and a certification quiz.
- Read and understand all test administration manuals.
- Execute duties as outlined in the manuals, with particular emphasis on test security.
- Manage test candidates from arrival through dismissal, including check in.
- Actively monitor test candidates throughout the session.
- Conduct various test security measures during the test session.
- Count and monitor all test materials, as outlined in the administration manual.
- Manage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidance.
Qualifications and Skills
- Required: Bilingual (Arabic and English).
- Required: Minimum Educational level: High school Diploma.
- Required: Strong attention to detail.
- Required: Ability to work under pressure.
- Required: Flexibility to travel throughout the UAE on various days and times.
- Preferred: One to two years customer service related experience.
- Preferred: UAE driving license with own car.
- Preferred: Bachelor’s degree.
Work Environment
- The incumbent will work in a professional office environment and utilize computer, printer, telephone, etc.
- Up to 40% business travel may be needed to support test sessions as needed.
Additional Information
- Amideast is an equal opportunity employer.
- Positions involving interaction with children require compliance with Child Protection and Safeguarding policy.
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