Business Development & Sales Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory. Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers. Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals). Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory.
Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers.
Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).
Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
Prior Authorization & Clinical Coordination Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations. Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care. Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate. Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations.
Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.
Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.
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Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
Account Management & Client Success Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction. Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements. Schedule regular check-ins, site visits, and business reviews with clients. Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.
Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.
Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements.
Schedule regular check-ins, site visits, and business reviews with clients.
Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.
Market Intelligence & Strategy Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory. Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development. Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.
Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.
Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.
Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.
Administrative & Reporting Duties Maintain a CRM with up-to-date pipeline, forecast, and activity records. Report on sales performance, territory growth, prior auth metrics, and client satisfaction. Develop territory plans and quarterly business reviews.
Maintain a CRM with up-to-date pipeline, forecast, and activity records.
Report on sales performance, territory growth, prior auth metrics, and client satisfaction.
Develop territory plans and quarterly business reviews.
Travel Regular travel within territory to meet with facilities, prescribers, and clients.
Regular travel within territory to meet with facilities, prescribers, and clients.
Bachelor’s degree preferred (Business, Healthcare, Life Sciences, or relevant field
Proven sales experience (ideally 3+ years), preferably in healthcare, pharmacy, or long-term care/behavioral health
Experience working with long-term care, behavioral health, or specialty pharmacy is a strong plus
Excellent communication, negotiation, and presentation skills
Strong organizational skills, ability to manage multiple accounts and priorities
Self-motivated, goal-oriented, and comfortable working in a fast-growing, dynamic environment
Ability to travel frequently within territory
Proficiency in Microsoft Office, CRM systems, CoverMyMeds, and experience with reporting and forecasting
Valid driver’s license and reliable transportation
Competitive base salary
Commission / performance-based bonus structure
Travel stipend and reimbursement for business travel
Health, dental, and vision insurance
401(k) plan with employer match
Paid time off (PTO), including vacation, sick leave, and holidays
Supportive, mission-driven culture focused on improving care for vulnerable populations
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.