Territory Manager

• Manages relationships with the agencies in assigned territory by developing and maintaining strong positive working relations

• Maintains consistent contact with all agents within assigned territory in the interest of enhancing profitable business and assuring adherence to all company guidelines. Completes agency reviews as requested to include agent performance, profitability statistics and profile of business

• Develops effective business plans with agency owners and manage those plans throughout the year to increase written premium volume. Meet the agreed upon new business production objectives

• Manages overall territory results and individual agency performance. Manage the percentage of non-profitable and/or non-producing agents within the territory, by reviewing agents' production figures monthly and identify operational issues within agencies. Work with the Marketing Director to suggest improvement, modify, or cancel agency appointments

• Identifies new growth opportunities within the market including 1) driving greater market share with existing agents, 2) identifying new quoting and issuing opportunities and 3) new agent expansion

• Assists with strategic goals for continued Commercial Lines and Personal Lines growth and expansion of product offerings

• Collaborates with underwriters and/or underwriting management to ensure growth objectives are being met; including timely new business quote follow-up

• Effectively communicates and collaborates with internal business partners, presenting business cases to influence decision making and business results. Escalate risk review as appropriate to line of business managers

• Communicates Company messaging to agency personnel on all relevant topics, including business objectives, rate changes, product updates, sales incentives and compensation

• Solicits new agencies, evaluates their potential to write quality new business, interviews, vet and appoint qualified new agencies

• Completes and presents required weekly and monthly territory reports for management; perform reporting and other required administrative duties

• 5-10 years of related experience and or training

• Strong experience developing and maintaining agency partnerships

• Self-motivated and ability to work independently

• Demonstrates excellent written and oral communication skills, including presentation and negotiation skills

• Strong analytical and business development skills

• Ability to travel up to 75% of the time