Tenant Support Worker

What We Offer

• Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility • Municipal Pension Plan upon eligibility • On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training • A culture of equality, inclusion, and diversity including paid cultural sensitivity days • Accidental death insurance and Wellness plan benefit • Vacation entitlements for Part-Time and Full-Time employees

Position Summary

Typical Duties Include

• - Encourage and support Program Participants to live as fully and independently as possible. - Participate in the assessment, goal setting and program planning for Program Participants when requested. - Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness. - Work closely with identified community resources for each Program Participant. - Actively seek Program Participants' views and involve them in decision making to improve their identity, purpose, and self-esteem. - Complete wellness checks/room checks when required. - Monitor and move along community members who are loitering in and around the property. - Provide crisis intervention, including overdose responses, by ensuring immediate access to medical services and completing necessary incident reports when required. - Conduct assessments of potential Program Participants using the BC Housing-mandated Vulnerability Assessment Tool (VAT) when requested. - Complete accurate and up-to-date communication/case notes. - Maintain files and statistics as per accreditation standards. - Complete move-in/move-out documentation as required by the Property Services Department. - Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation. - When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team. - Ensure compliance with all Society policies and procedures. - Other duties which may or may not be outlined within this job description.