Temporary Staff Development Coordinator/Quality Lead

Qualifications

• The qualifications needed to join our family are as follows:
• Education / clinical background: Completion of an undergraduate degree in a health/science discipline (or related program) and/or a regulated clinical background (e.g., RN/RPN in good standing with the College of Nurses of Ontario) is strongly preferred.
• Candidates registered in another Canadian jurisdiction who are eligible to practise in Ontario are welcome to apply.
• Experience working in a Long-Term Care environment (preferred) with a strong understanding of resident needs, interdisciplinary practice, and care standards.
• Coursework and/or demonstrated experience in adult education, staff development, coaching, facilitation, and competency-based training (college/university or equivalent work experience).
• Demonstrated understanding of Ontario LTC orientation and mandatory training expectations.
• Proven ability to assess learning needs (individual and team), develop education plans, deliver training, and evaluate effectiveness.
• Strong computer skills with confidence using a Learning Management System (LMS) and other platforms to track completion, maintain accurate records, and produce training reports/metrics. (Experience with LMS required; advanced LMS administration an asset.)
• Strong written and verbal communication skills, including the ability to adapt training to different learner needs and roles.
• Demonstrated commitment to person-centred care, respectful workplace culture, and culturally safe and appropriate practices in education delivery.
• Ability to maintain accurate training documentation and “evidence” that supports inspection readiness (agendas, attendance, materials, evaluations, sign-offs, etc.).
• Formal certification in education/training, adult learning, or instructional design (asset).
• Experience supporting clinical platform education (e.g., PointClickCare/POC documentation training), audits, and quality improvement initiatives.
• Experience supporting emergency code education, fire safety, IPAC education, and competency refreshers.
• Demonstrated knowledge of, and ability to support education aligned with, College of Nurses of Ontario (CNO) standards and practice expectations (where applicable to nursing staff), including reinforcing scope of practice, professional accountability, and documentation expectations.
• Demonstrated commitment to staying current with emerging best practices and sector guidance, and ability to translate evidence into practical education, coaching, and competency supports.
• Strong relationship-building skills with the ability to develop and maintain external partnerships and professional networks (e.g., CLRI, RNAO, educational institutions, and other LTC/healthcare partners) to strengthen education quality, share best practices, and access learning resources.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.
• French speaking an asset.

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