Temporary Customer Support Operator

✨ Weekly Pay Right Up to Christmas: Receive weekly pay packets to keep your budget on track straight into the Christmas season!

🚀 Guaranteed Early Start : Get settled in early with full paid induction training commencing 22nd September.

🎁 Exclusive Staff Shop Access: Grab top-brand bargains with access to our staff shop

🙋‍♀️ Recommend a Friend: Earn referral bonuses by introducing friends to join our team.

🚗 Free Onsite Parking: Save time and daily travel costs with free employee parking on-site at our city centre Head Office

🚩Fast-Track Hiring: A single telephone interview with a quick outcome so you can lock in your start date immediately.

✨Answering online customer messages regarding order status, deliveries, and returns in a helpful, professional tone.

✨Tracking packages on third-party courier websites and updating customers.

✨Documenting interaction details accurately on internal Customer App memos.

✨Submitting courier delivery investigation requests when required.

✨Working towards individual quality and productivity targets in a supportive team environment.

Digital & Tech Confidence: Comfortable navigating multiple browser tabs and courier tracking portals quickly.

Good Typing & Accuracy: Fast, precise typing skills with strong attention to detail.

Written Empathy: Ability to put yourself in the customer's shoes and write clear, friendly responses.

Team Mindset: Strong attendance, accountability, and a positive approach to learning new systems.

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

✨Integrity

✨Teamwork

✨Accountability

✨Entrepreneurial approach

Share

Facebook

X

LinkedIn

WhatsApp

Email