paycor
Teller - Part Time
Achieva Credit Union
Naples, USA
Part-time
Entry
Onsite
Discovered 1 weeks ago
Free
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- Champion a member-first culture by delivering friendly, professional, and personalized service.
- Respond to member inquiries and concerns both in person and by phone, ensuring timely and effective resolution.
- Engage members in meaningful conversations to understand their financial needs and identify opportunities to add value.
- Refer members to appropriate team members or services when specialized support is needed.
- Collaborate with branch colleagues to meet and exceed sales goals.
- Proactively identify opportunities to cross-sell credit union products and services that align with member needs.
- Utilize RSS tools to support member service and facilitate referrals.
- Accurately and efficiently process a wide range of teller transactions and account maintenance tasks.
- Ensure compliance with all transactional policies and procedures.
- Participate in branch opening and closing routines, maintaining security and operational readiness.
- Support smooth daily operations and uphold branch standards during business hours.
- Represent the credit union with professionalism and courtesy in all interactions.
- Uphold the highest ethical standards in all interactions and responsibilities.
- Support leadership initiatives that position the credit union as a top employer.
- Take initiative to perform other essential functions as needed to support the team.
- Be available to work Saturdays as part of the branch schedule.
- High school diploma, GED or equivalent.
- Customer service experience with strong focus on providing exceptional service to customers and members.
- None
- Excellent communication and people skills to effectively interact with members and team members.
- Strong multitasking abilities, prioritization skills, and adaptability in a fast-paced environment.
- Proficiency in using banking software, computer systems and Microsoft Office Suite.
- Strong attention to detail and committed to maintaining accurate records and transactions.
- Ability to uphold the credit union’s values and fostering a positive work environment.
- Proven ability to work collaboratively with other departments and teams to achieve organizational goals.
- Professional appearance required.
- Strong commitment to fostering a member-centric culture with strong emphasis on delivering excellent customer service.
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