Teller

1.Member Focus - The degree to which member service is demonstrated in the day-to-day business environment. Applies to coworkers as well as, outside members, clients, etc. 2. Teller Statistical Record – Meets defined Teller Performance Report Overall Score established expectations; including accepted teller referrals to Members served baselines. 3. Attendance & Punctuality – Absences occurring outside the scope of leave granted by the credit unions policy hindering the ability to complete assigned tasks and duties. This also includes punctuality- which encompasses the frequency of times tardy for work or returning from lunches and breaks. 4. Job Knowledge -. The depth or level of know how to perform the job. The application in applying know how to perform the job. The degree of knowledge acquired to understand other functions and the company mission. 5. Professionalism & Appearance- Demonstrates and conveys a favorable image when representing the credit union. Display a high level of honesty, integrity, and confidentiality while conforming to established appearance and grooming policy. Cleanliness and neatness are maintained in the employee's work area. 6. Teamwork & Cooperation- The degree to which individuals promote a positive, productive, and professional environment. Demonstrates sensitivity, cooperation, understanding of others, and respect. The degree to which synergy is promoted. 7. Sales Performance- The degree to which sales efforts are effective in meeting sales goals. 8. Core Values and Code of Conduct- Degree to which these company values are modeled and adhered to in all actions and behaviors.

Training/Education/Certification:

High school graduate or equivalent.

Experience Required:

Previous retail sales or other similar financial institution work experience preferred.

Skills/Abilities:

Excellent communication skills and willingness to assist others.

Ability to successfully recognize and offer sales opportunities

Professional appearance, dress, and attitude.

Solid math skills.

Attention to detail and accuracy.