Teller

Create your best future and join Westpac as a Teller working in our branch in Lithgow, NSW.

What’s the role?

As a Teller , you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in.

You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs.

By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance.

No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!

This is a part-time branch-based role position working 22.8 hours per week, across Monday to Friday.

• Assist customers with banking transactions including cash deposits and withdrawals
• Maintain accurate cash handling and ensure end-of-day balancing
• Educate customers on digital platforms such as online banking and our award-winning mobile app
• Identify opportunities to improve customers’ financial well-being through tailored solutions
• Ensure compliance with regulatory requirements and internal policies

What will I need?

• Customer Service Experience: ideally in a customer-facing role
• Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
• Personality: an energetic personality coupled with a genuine passion for helping people
• Resilience: ability to remain calm and composed whilst handling challenging situations
• Adaptability: a will to learn and adapt to new banking procedures and technologies

No banking experience?

No problem.

At Westpac, we’re committed to your success from day one.

You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.

We’re here to empower you with the knowledge and skills to thrive and advance your career with us!