Telle Collector
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Key skills for this role
About the Role
NAFFCO Careers seeks a Teller Collector in Abu Dhabi to receive customer payments, process cash and cheque transactions, and maintain accurate records. The role requires 1-3 years UAE experience in cash handling or teller roles, strong numerical accuracy, and a customer-focused manner.
Key Skills for This Role
Responsibilities
- Receive and process cheque and electronic payments from customers in line with company procedures
- Issue official receipts and ensure correct accounting of daily takings
- Prepare banking deposits in accordance with internal controls
- Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors
- Maintain accurate and organised payment records, logs and supporting documentation
- Adhere to security and cash handling policies to protect company assets and reduce risk
- Support audit and reconciliation activities by providing required documentation and explanations
- Assist with other front of house tasks as required, including directing customers and supporting colleagues during busy periods
- Contribute to continuous improvement initiatives to enhance efficiency and customer experience
Requirements
- Minimum secondary education; diploma or certificate in finance, business or related subject preferred
- 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred
- Strong numerical accuracy and attention to detail
- Good communication skills and a customer focused manner
- Ability to work reliably, maintain confidentiality and follow strict cash handling procedures
- Proficient with basic computer systems and point of sale (POS) or banking software
- Integrity, punctuality and a proactive attitude to problem solving
Full Job Posting
Job Summary
- We are seeking a motivated and customer focused Teller Collector to join our team. The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service.
Key Responsibilities
- Receive and process cheque and electronic payments from customers in line with company procedures.
- Issue official receipts and ensure correct accounting of daily takings.
- Prepare banking deposits in accordance with internal controls.
- Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.
- Maintain accurate and organised payment records, logs and supporting documentation.
- Adhere to security and cash handling policies to protect company assets and reduce risk.
- Support audit and reconciliation activities by providing required documentation and explanations.
- Assist with other front of house tasks as required, including directing customers and supporting colleagues during busy periods.
- Contribute to continuous improvement initiatives to enhance efficiency and customer experience.
Requirements
- Minimum secondary education; diploma or certificate in finance, business or related subject preferred.
- 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.
- Strong numerical accuracy and attention to detail.
- Good communication skills and a customer focused manner.
- Ability to work reliably, maintain confidentiality and follow strict cash handling procedures.
- Proficient with basic computer systems and point of sale (POS) or banking software.
- Integrity, punctuality and a proactive attitude to problem solving.
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