Telesales Executive
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Key skills for this role
About the Role
PRT Electronics Trading LLC, an authorized du partner, seeks a Telesales Executive to promote and sell telecom products via outbound and inbound calls. The role requires 1+ year of telesales experience, fluency in English and Urdu/Hindi, and a target-driven attitude.
Key Skills for This Role
Responsibilities
- Make outbound calls to prospective customers and handle inbound sales inquiries
- Promote du products and services including mobile plans, internet, TV, and value added services
- Understand customer needs and recommend suitable du solutions
- Achieve and exceed assigned daily, weekly, and monthly sales targets
- Handle customer objections professionally and close sales effectively
- Maintain accurate customer and sales records in CRM systems
- Follow du policies, sales scripts, and UAE telecom regulations
- Ensure high call quality, compliance, and customer satisfaction
- Coordinate with internal teams for order processing and service activation
Requirements
- High school diploma or equivalent (Bachelor's degree preferred)
- Minimum 1 year of telesales or call center experience (telecom experience an advantage)
- Strong communication and negotiation skills
- Target driven with a positive sales attitude
- Ability to work under pressure and meet deadlines
- Proficiency in both English and Urdu/Hindi
- Knowledge of telecommunications products is a plus
Full Job Posting
Job Description
- The Telesales Executive is responsible for promoting and selling du’s telecommunications products and services through outbound and inbound calls while delivering excellent customer service and achieving sales targets.
Key Responsibilities
- Make outbound calls to prospective customers and handle inbound sales inquiries.
- Promote du products and services including mobile plans, internet, TV, and value added services.
- Understand customer needs and recommend suitable du solutions.
- Achieve and exceed assigned daily, weekly, and monthly sales targets.
- Handle customer objections professionally and close sales effectively.
- Maintain accurate customer and sales records in CRM systems.
- Follow du policies, sales scripts, and UAE telecom regulations.
- Ensure high call quality, compliance, and customer satisfaction.
- Coordinate with internal teams for order processing and service activation.
Requirements & Skills
- High school diploma or equivalent (Bachelor’s degree preferred).
- Minimum 1 year of telesales or call center experience (telecom experience is an advantage).
- Strong communication and negotiation skills.
- Target driven with a positive sales attitude.
- Ability to work under pressure and meet deadlines.
- Knowledge of telecommunications products is a plus.
- Proficiency in both English and Urdu/Hindi is must.
Salary & Benefits
- AED 2,500.00 per month.
Job Type
- Full time, Contract (24 months).
Work Location
- In person
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