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Telesales Executive

PRINTSOLUTIONS-AE
Abu Dhabi, UAE
Full Time
Entry
Onsite
2 days ago
CommunicationCustomer ServiceSalesLead GenerationCRMActive Listening
Free

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CommunicationCustomer ServiceSales
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Company Description

  • PRINTSOLUTIONS AE specializes in office and production printers, offering both refurbished and new devices from leading brands such as Konica Minolta, Ricoh, Canon, and HP.
  • The company also supplies printer consumables and spare parts, providing end to end solutions for business printing needs.
  • With a focus on reliability and cost effectiveness, PRINTSOLUTIONS AE supports organizations in maintaining efficient print operations.

Role Description

  • The Telesales Executive is a full time, on site role based in the United Arab Emirates.
  • This role involves making outbound calls to prospective and existing customers to promote printers, consumables, and spare parts, while identifying customer needs and recommending suitable solutions.
  • The Telesales Executive will qualify leads, follow up on inquiries, prepare basic quotations, and support the sales pipeline by scheduling meetings or product demonstrations for the field team.
  • Daily tasks include maintaining accurate records in the CRM system, responding to customer questions, coordinating with the operations team on order status, and meeting individual and team sales targets.
  • The role also includes handling inbound calls, providing product information, and contributing feedback to improve sales scripts and customer engagement.

Qualifications

  • Candidates should possess strong Communication skills, including clear verbal communication and active listening.
  • Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive customer experience.
  • Candidates should possess Sales and Lead Generation skills to identify opportunities, convert prospects, and meet sales targets.
  • Relevant experience in telesales, inside sales, or call center roles, preferably in technology or office equipment, is beneficial.
  • Ability to work with CRM or sales tracking tools, manage call volumes, and organize follow ups efficiently.
  • Comfortable working in an on site environment in the United Arab Emirates, with a proactive and goal oriented approach.
  • Basic knowledge of printers or technical products is an advantage; willingness to learn product details is expected.
  • High school diploma or equivalent required; further education in business, marketing, or a related field is a plus.

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