Telesales / Business Developer

Join Howdens as a Business Developer and play a key role in growing your local depot. We’re looking for someone who enjoys speaking to people face to face and on the phone, building relationships and driving business. You’ll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they’re working on.

Working as part of a busy, depot team, you’ll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You’ll work closely with our Kitchen Sales Designers and our Territory Sales Representatives, helping convert conversations into opportunities and opportunities into sales. If you’re confident on the phone, enjoy building rapport, and are motivated by targets and results, you’ll fit right in.

Competitive salary, brilliant bonuses and outstanding depot incentives

Excellent pension plan with up to 12% company contribution

Up to 32 days annual leave, including bank holidays.

Holiday entitlement rises with service

Generous staff discount on Howdens products

Buy‑as‑you‑earn share scheme

40 hour working week

No evening, Sunday or Bank Holiday working

Virtual GP access and wellbeing support for you and your family

A strong team culture that genuinely sets us apart

A confident communicator who is comfortable speaking to customers on the phone and face to face

Someone who enjoys building relationships and turning conversations into opportunities

Commercially minded, with a focus on driving sales and adding value

Self-motivated, positive and proactive

Organised and reliable, able to manage customer activity and keep track of pipelines

Comfortable working to call targets and activity levels

Experience in telesales, account management or a customer focused role is helpful

Calling existing trade customers to build long term relationships and grow future business

Using customer data to spot inactivity and bring accounts back on track

Managing a targeted customer list and achieving daily call activity levels

Keeping up to date with customer projects to identify opportunities to add value and drive repeat business

Arranging surveys and appointments for our Kitchen Sales Designers

Promoting products, offers and events to keep customers engaged

Supporting administration, including invoicing and general depot tasks

Working closely with the wider team to help the depot hit its targets and deliver great service

We take pride in getting things right first time for our customers

Everyone pulls their weight and supports each other as one team

It’s a busy depot, so we keep things simple, work fast and get the job done

We all play a part in the depot’s success and share in the team bonus

We build trust by doing what we say we will, every day