Telephone Operator | Aloft Abu Dhabi
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Key skills for this role
About the Role
Aloft Abu Dhabi is seeking a Telephone Operator to provide exceptional guest services, including check-in/check-out, guest requests, and local area recommendations. The role requires a high school diploma, no prior experience, and the ability to stand, walk, and lift up to 50 pounds.
Key Skills for This Role
Responsibilities
- Provide smooth check in and check out experiences for guests
- Address guest requests and complete operational reports
- Assist guests with luggage and local area information
- Maintain confidentiality and uphold quality standards
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds without assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build an experience that is memorable and unique.
- Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done, including processing operational needs, addressing guest requests, completing reports, sharing local highlights, and assisting with luggage.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26082540
- Job Category: Rooms & Guest Services Operations
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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