telepharmacist
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Key skills for this role
About the Role
Valeo Health is seeking a Telepharmacist to support digital healthcare operations, handling patient queries related to medications, prescriptions, and treatment instructions via phone and digital channels.
Key Skills for This Role
Responsibilities
- Handle patient queries related to medications, prescriptions, refills, and treatment instructions through phone, WhatsApp, and online channels
- Review prescriptions and support safe medication dispensing in coordination with doctors and partner pharmacies
- Educate patients on dosage, usage, storage, side effects, and general medication safety
- Coordinate with doctors, nurses, customer support, and pharmacy partners to ensure timely order processing and delivery
- Support chronic care, weight loss, peptide, functional health, and wellness related medication programs
- Maintain accurate patient records, follow ups, and communication notes
Requirements
- Bachelor's degree in Pharmacy
- Experience in telepharmacy
- Strong communication skills in English and Arabic
- Comfortable handling patients over phone, WhatsApp, and digital platforms
- Detail oriented, patient focused, and able to work in a fast paced healthcare environment
Full Job Posting
Job Overview
- Valeo Health is looking for a Telepharmacist to support our growing digital healthcare operations.
- The role involves guiding patients, supporting prescription related queries, coordinating with doctors and pharmacies, and ensuring a smooth patient experience across our health programs.
Key Responsibilities
- Handle patient queries related to medications, prescriptions, refills, and treatment instructions through phone, WhatsApp, and online channels.
- Review prescriptions and support safe medication dispensing in coordination with doctors and partner pharmacies.
- Educate patients on dosage, usage, storage, side effects, and general medication safety.
- Coordinate with doctors, nurses, customer support, and pharmacy partners to ensure timely order processing and delivery.
- Support chronic care, weight loss, peptide, functional health, and wellness related medication programs.
- Maintain accurate patient records, follow ups, and communication notes.
Requirements
- Bachelor’s degree in Pharmacy.
- Experience in telepharmacy, community pharmacy, hospital pharmacy, or digital health is a plus.
- Strong communication skills in English; Strong communication skills in Arabic (Requirement)
- Comfortable handling patients over phone, WhatsApp, and digital platforms.
- Detail oriented, patient focused, and able to work in a fast paced healthcare environment.
What We’re Looking For
- Someone who is responsible, clear in communication, and comfortable speaking with patients daily.
- The ideal candidate should be able to combine pharmacy knowledge with strong customer support and coordination skills.
Work Location
- In person
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